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Alliance for Safety & Justice, Chief Operating Officer


The Alliance for Safety and Justice (ASJ), a project of Tides Center, is a new national organization that works with state-based partners to replace wasteful prison spending with new safety solutions rooted in prevention, rehabilitation and community health. ASJ brings capacity and expertise in alliance building, issue education, and policy advocacy to its state-based campaigns to advance policy reforms that will significantly reduce incarceration rates and racial disparities in the criminal justice system. ASJ also operates a new national organizing network, Crime Survivors for Safety and Justice, which elevates the voices and experiences of survivors in advancing justice reform. ASJ is committed to both reforming state justice systems to reduce incarceration and empowering the communities most harmed by crime and over-incarceration to increase community investments. ASJ was born out of the work of its sister organization of Californians for Safety and Justice (CSJ), also project of Tides Center, a five-year-old justice reform organization that is the largest state-based advocacy organization in the country. Californians for Safety and Justice operates as the flagship model for the programs and strategies ASJ aims to grow in other states. Additionally, Alliance for Safety and Justice Action Fund, a project of The Advocacy Fund, is the 501 (c)4 arm of both ASJ and CSJ.

ASJ and CSJ each have a three-person advisory board. Combined, ASJ and CSJ operate with 40 staff and an annual budget of over $20MM. ASJ co-founders also lead CSJ.


ASJ is a dynamic, fast-paced organization and an accelerated/mature start-up campaign environment with ambitious plans to rapidly increase its national reach and impact in the coming years. The organization seeks a nimble and highly experienced operations management professional for a new leadership position: Chief Operating Officer. Reporting to the President with roughly five direct reports, and working closely on a daily basis with the Vice President, the Chief Operating Officer will ensure the effective operational, financial and administrative systems toward the growth and development of ASJ and CSJ. This is the position that will operationalize and develop effective systems to implement the programmatic and campaign vision set by the President and Vice President. The position represents a fantastic opportunity to play a key leadership role in an emerging organization that aims to transform’s the nation’s approach to safety and justice and have a lasting impact in the largest incarceration states in the nation.

Serving as the organization’s internal leader, the Chief Operating Officer’s primary responsibilities will include:

  • Oversight and enhancement of operations, budgeting and financial management, development, systems, internal communications, and staff training for ASJ and CSJ;
  • Building a strong day-to-day leadership presence and bridge state and national operations;
  • Developing and implementing an operational and financial growth plan for the organization that allows ASJ to scale-up to create advocacy operations in 15 states and a crime survivors’ network with national reach and a sustained CSJ;
  • Providing leadership and management to ensure proper operational controls, administrative and reporting procedures, and people systems are in place to effectively grow the organization and to secure financial strength and operating efficiency;
  • Creating and leading management training for senior staff at ASJ/CSJ and starting to develop a unified management culture across the organizations;
  • Overseeing organization’s budget management, from reviewing budget reports to engaging in budget analysis and seeking efficiencies and effectiveness with expenditure decision-making;
  • Collaborating with the management team to develop and implement operations, systems and personnel plans to accommodate rapid growth objectives;
  • Attracting and recruiting a diverse and high-quality staff, while ensuring measures are in place to retain high performing teams;
  • Cultivating a cohesive work culture and fostering a success-oriented, accountable environment within the organization;
  • Overseeing the operational stewardship of fundraising dollars, while supporting the President and Vice President in development initiatives as needed;
  • Integrating/harmonizing operations between ASJ HQ, CSJ and other state-run programs.


The successful candidate will have a minimum of 10 years of seasoned executive leadership. This will include demonstrated success providing the direction, analysis and structures to realize strategic goals. The ideal candidate will be a confident leader energized by ambitious goals and driven to exceed expectations. Other requirements include:

  • Experience growing an organization and building infrastructure to support growth, change, sustainability and scalability;
  • Leading and building and managing a high-performance staff and managing the team in achieving strategic goals;
  • Strong finance and operations management experience;
  • Proficiency in technology communications and operations applications such as Salesforce, Action Network among others;
  • Bachelor’s degree; an advanced degree preferred;
  • Experience in leadership positions working with diverse staff and in communities directly impacted by crime violence and over-incarceration preferred;
  • A passion for advancing social justice, racial justice and criminal justice reform.


Our client is seeking a strategic leader with operational expertise to increase efficiencies and enhance the functionality of a rapid growth organization with staff working in offices across multiple sites. A commitment to entrepreneurialism, innovation and excellence are essential for success. The ideal candidate will understand campaigning and the rapid pace environment of campaigns as well as being motivated by the organization’s vision to win safety priorities and advance policies that help communities most harmed by crime and violence.


This is an outstanding opportunity for an accomplished executive to join a highly-respected organization that is poised for national impact. The successful candidate will be part of a distinguished team, serving an organization changing policies in the largest incarceration states and changing the lives of those impacted by violence. With operational oversight for a growing agency, the candidate will be integral in shaping the organization and defining its future.


ASJ has offices throughout California and in Washington, D.C. Ideally, the COO will work from the Oakland, CA office.


To apply, please send a résumé and cover letter via e-mail to:

Soladé Rowe
1399 Franklin Avenue, Suite 201
Garden City, NY 11530
Phone (516) 743-3000
Michelle Kristel
1745 Broadway, 17th Floor
New York, NY 10019
Phone (212) 519-8615


All inquiries or referrals will be held in strict confidence.

Please note that your education, dates of employment and other information provided will be verified prior to employment. 

WBB+McCormack works only with equal opportunity employers.  We strongly encourage people of color, of diverse gender identities, people living with HIV, women and LGBT persons to apply.

The Alliance for Safety and Justice, a project of Tides Center and the sister organization of another Tides Center project, Californians for Safety and Justice, as well as Alliance for Safety and Justice Action Fund, a 501(c)4 project of The Advocacy Fund, is an equal opportunity employer.  We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical conditions. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Out for Undergrad Announces Dr. Cindi Love New Executive Director

NEW YORK, Nov. 16, 2017 /PRNewswire/ — Out for Undergrad (O4U) is pleased to announce the appointment of Dr. Cindi Love as its new Executive Director effective January 2, 2018. McCormack+Kristal conducted the nationwide search for O4U, the nation’s leading organization dedicated to helping high-potential lesbian, gay, bisexual, transgender and queer (LGBTQ) undergraduates achieve success in their careers.

O4U currently offers four undergraduate leadership conferences that serve as a pathway into major US-based corporations: (1) finance/ consulting/ accounting, (2) technology, (3) marketing, and (4) engineering. In 2017, Goldman Sachs, Twitter, PepsiCo and Stanford University were hosts of these four O4U conferences in cooperation with 130 other major corporate sponsors.

Michael Ruderman, Chair of the O4U Board, said “Our 14-year experience of helping promising LGBTQ undergraduates reach their full potential is the solid foundation upon which we want to take O4U to the next level of impact. We know that Dr. Love will take us there and be a wonderful mentor to our students and volunteers, who are at the heart and soul of our organization’s work. Very few CEOs have senior leadership experience in for-profit and not-for-profit corporations, higher education, and global LGBTQ and human rights advocacy. Dr. Love is the rare find who has all of these.”

Love said, “I am very excited to join the O4U Board and other volunteers in the next chapter of ground-breaking work on behalf of LGBTQ students and corporations who employ them. We have an opportunity to expand access to O4U’s unique leadership development program, and further enhance the current conference experiences. I’m so fortunate to share with O4U’s students and volunteers what I have learned as a partner to some of the most passionate, deeply committed, socially responsible entrepreneurs, executives, educators, advocates and philanthropists around the world.”

Love founded an INC 500 company (#73 in 1990) and was recognized as one of 50 of North American top entrepreneurs by the MIT/INC/YEO Birthing of Giants program that same year. Love founded and sold Integration Control System & Services to The TORO Company in 1996 and served as a TORO executive until 2000.

Since July 2014, Love has served as the Executive Director of ACPA—College Student Educators International in Washington, DC, member of the Washington Higher Education Secretariat and Working Group Advising the U.S. Secretary of State on Religion & Foreign Policy. Love was a panelist for President Obama’s 2015 Challenge for Faith-Based Partnerships and Communities and honored at the White House twice for human rights leadership. Love serves as one of 95 Content Experts for the Global Diversity & Inclusion Benchmarks project and is former member of the United Nations Compass Coalition on LGBT Human Rights.

Love succeeds Brandon Fail as Executive Director. Ruderman said, “The O4U Board thanks Brandon Fail for his three years of leadership, during which the organization launched two new conferences, doubled its student attendee population, and dramatically increased corporate sponsorship.”

Contact Information:

Michael Ruderman
Chair of the O4U Board

Cindi Love

SOURCE Out for Undergrad

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San Diego LGBT Community Center, Chief Executive Officer


The San Diego Lesbian, Gay, Bisexual, and Transgender Community Center, Inc., (d.b.a., The Center) is one of the oldest and largest LGBT community centers in the nation.  Functioning as the San Diego LGBT community’s anchor organization since 1972, The Center is led by a 13-member board of directors, employs over 55 paid staff and utilizes more than 1,200 community volunteers to achieve its twin goals of promoting LGBT health and human rights.  The Center provides direct services to the many different facets of the LGBT community, including men, women, youth, seniors, families, LGBT Latino community members and their families, Trans community members and their families, as well as those living with HIV. Last year, The Center provided more than 73,000 direct service visits to San Diego community members, and through its events, activities and advocacy, touched the lives of thousands more.

In support of its social justice goals, in 2008, The Center established The Center Advocacy Project, a nonpartisan 501(c)4 whose mission is to secure equal civil and human rights for the LGBT and allied communities through public education and issue advocacy. The Center Advocacy Project is led by a four-member board of directors.

The Center serves the greater San Diego County lesbian, gay, bisexual and transgender community and their families, and those living with or affected by HIV/AIDS.  The bulk of San Diego’s vibrant LGBT community lives in the City of San Diego urban core, while approximately 35% reside outside the City in eastern, northern and southern San Diego County. The Center’s programs and services are designed to meet the needs of a wide range of LGBT community members from all backgrounds and ages.  In fact, The San Diego LGBT community itself and the Center’s client population are incredibly and interestingly diverse. As a majority-minority region, San Diego is comprised of one of the nation’s largest immigrant and refugee populations, one of California’s largest Latino populations, and located upon the largest land-border crossing in the nation. The LGBT community includes individuals, couples and families who are also Latino, Black, African-American, Pan-Asian, Native American, mixed race and white; immigrants, refugees, asylum seekers and naturalized and US born citizens; individuals who are documented, undocumented and under-documented; seniors, adults, youth, children and families; and those living with HIV. Fifty-percent of clients are people of color and 70% are very low or extremely low-income (below 250% of the federal poverty level).

Founded in 1972 by a group of visionary community leaders, the San Diego LGBT Community Center is dedicated to honoring the tremendous community diversity and struggling towards full inclusion, to building community and to the formation of strategic coalitions. As a community-based health, human services and advocacy organization with a 45-year history of success, finding new and innovative strategies for improving the health and wellness of all in the San Diego LGBT community is its central mission. The Center is often recognized locally and statewide for its dedication to professional and compassionate programs and service; and its programs and services include: mental health services; case management; HIV and HCV testing; an innovative HIV testing and PrEP campaign entitled #BeTheGeneration; an off-site LGBTQ youth center; a supportive housing program for homeless LGBT and HIV+ youth; a dedicated and expanding program for those aged 50 and better, including the provision of on-site services at a new LGBTQ senior housing site; an active voter and civic engagement program; an active Public Affairs and Outreach department and much more.


Reporting to a 13-person Board of Directors, the San Diego LGBT Community Center’s Chief Executive Officer is responsible for managing an annual budget in excess of $6 million and leading the organization’s 55 staff. The CEO and the Board of Directors partner to annually review and refine the organization’s long and short term strategic goals, build on its foundation of fiscal stability, and to ensure the long term sustainability of the organization.

Primary responsibilities of the Chief Executive Officer include: 

Strategy and Vision

  • Engage the Board, staff, and community stakeholders in a process to help define strategic goals for the organization’s short and longer-term strategic plans;
  • Oversee the plan’s implementation, ensuring necessary funds, staff, and infrastructure are available to realize the plan’s goals;
  • Communicate the strategy, its goals, its ongoing progress, and outcomes to the organization’s Board, staff, funders, partners and community stakeholders.

Finance and Financial Management

  • Ensure that the organization has the financial and human resources necessary to achieve the strategic and operational goals;
  • Develop, with the CFO and C-suite team, the annual organizational budget for board review and approval, ensuring the appropriate allocation of resources and managing toward successful and realistic growth outcomes;
  • Bring an informed understanding of government grants and contracts and the appropriate compliance with fiscal and program management functions;
  • Ensure the continued fiscal accounting and controls that meet the standards of excellence and best practices, as well as contract, legal and regulatory compliance;
  • Ensure the continued organizational understanding of and attention to annual independent audit preparation and process (including the A-133 audit) and annual 501(c)3 and 501(c)4 990 tax filings;
  • Oversee and continually strengthen the organizational systems and structures that support and sustain strategic financial and programmatic goals.

Board Partnership and Support

  • Partner with the Board of Directors to develop a new strategic plan based upon staff and community input and ensure continual review of progress toward plan goals;
  • Support the Board of Directors efforts to execute their annual work plan including by-law review, policy and procedure review, execution of the annual independent audit and filing of the annual 990; board recruitment and ongoing training; board leadership succession planning; annual board fundraising goals and strategies; and the annual review/revision of progress toward the organizational strategic goals and metrics;
  • Participate as an active member of the Board’s working committees and in the Board training processes;
  • Engage with the Board of the Center Advocacy Project, The Center’s 501(c)4 affiliate;
  • Serve as a resource to both Boards, providing the expert briefing and training resources necessary to enable them to achieve their full potential as governing bodies.


  • Fully understand the complex funding streams (e.g., foundations, corporate, individual, government, etc.) and rapidly changing trends in the not-for-profit, health and human service, and LGBT sectors;
  • Direct the overall organizational fundraising strategies including assuming direct responsibility for significant institutional and individual donor relationships;
  • Work in partnership with the Board of Directors to identify, solicit and acquire new sources of funding;
  • Understand the constraints and opportunities presented by the different government funding streams;
  • Act as the organization’s primary spokesperson with elected officials, with government agency leaders and with the non-governmental funding communities.

Diversity and Inclusion

  • Serve as a Center spokesperson for an intersectional LGBT community and the necessity of an aggressive diversity and inclusion strategy;
  • Bring a robust understanding of diversity including minimally: race, ethnicity, gender and gender identity, sexual orientation, socioeconomic background, disability status, medical status; but also considering factors that include: marital status, parental status, veteran status, etc.;
  • Oversee Center staff, volunteer and board recruitment, hiring, and retention ensuring appropriate demographic representation (matching San Diego data);
  • Ensure Center collaborations and partnerships reflect the above.

Program Oversight

  • Ensure existing and potential new programs advance the San Diego LGBT Community Center’s mission, are financially realistic and sustainable, are adequately staffed, advance the organization’s commitment to diversity and inclusion, produce meaningful outcomes and adhere to programmatic standards of excellence and best practices;
  • Oversee the organization’s advocacy and outreach efforts, ensuring policy priorities are aligned with the organization’s mission and that strategic collaborations/partners are leveraged. 

Community Engagement

  • Ensure aggressive organizing and community engagement within the LGBT community and the social justice communities;
  • Ensure Center programs and services continue to seek LGBT and social justice community feedback and provide multiple, frequent engagement opportunities in volunteer programs, leadership development programs, programs and program advisory boards, the Community Leadership Council, and other potential engagement/feedback opportunities;
  • Continue to build and develop coalitions and collaborations with other healthcare and social service agencies, as well as other social justice organizations. Continue to develop partnerships and service networks with diverse and traditional youth, senior, family, HIV, and mental health providers.
  • Continue to advance and grow the San Diego LGBT Community Center’s civic engagement and voter education and mobilization project;


  • Serve as the organization’s spokesperson for the public, government funders, the media and other constituents and allies;
  • Oversee the organization’s traditional and social media strategies and plans;
  • Serve as the architect of the organization’s messages
  • Support and promote The Center’s brand and ensure brand consistency.


The Center is seeking a strategic and visionary leader who will leverage the talents of its skilled staff and build on a foundation of fiscal stability to broaden The Center’s reach and increase its impact. The ideal candidate will have program expertise to develop and enhance The Center’s services; fundraising skills to cultivate the resources necessary to maintain and expand The Center’s programs; and political acumen to forge community support, foster partnerships and build coalitions. The successful candidate will have:

  • A strong knowledge base regarding public policy issues and best practices for nonprofits providing services for marginalized, at risk, and HIV+ communities impacted by racial, economic, and LGBT justice issues;
  • Established relationships with public and private funders in the areas of health and human services; including, ideally, relationships with influencers in state and local government, and peer agencies;
  • Knowledge of mental health services, youth and senior services, supportive housing and HIV services;
  • Experience leading staff who are interfacing with and advocating for diverse groups of marginalized, at risk clients;
  • An understanding of the components required to successfully develop and manage evidence-based programs and services;
  • A track record of success cultivating and soliciting public and private funds;
  • Prior experience managing complex nonprofit budgets and P&L’s of $5 million or greater;
  • An understanding of Board governance, organizational development and nonprofit, both (c)3 and (c)4, best practices;
  • A graduate degree in a relevant discipline or comparable experience.


The Center is seeking a skilled communicator and effective public speaker capable of engaging with groups and individuals across broadly diverse political and social spectrums. The new CEO will possess the well-developed active listening skills and high emotional intelligence required to mediate conflict; productively engage with community stakeholders, elected officials, police, and government agencies; and to find solutions to complex problems.

The CEO is the spokesperson and public face of the Center. The successful candidate will be comfortable in a highly visible role and will have the flexibility to attend evening and weekend events and community functions. They will be an adept coalition builder dedicated to serving the needs of a broadly diverse community. The ideal candidate will have:

  • A strategic approach to leadership with an ability to move easily between the environments of donors and foundations and those of grassroots community supporters and partners;
  • A passion for serving marginalized, at risk, and HIV communities impacted by racial, economic, and LGBT justice issues;
  • Knowledge of the history and public policy issues impacting LGBT and HIV-affected communities;
  • Cultural competency on trans, nonbinary, genderqueer and intersex communities including the ability to advocate on issues impacting those across the spectrum;
  • A respect for the local and statewide history of the San Diego LGBT community and the role of the San Diego LGBT Community Center in that history;
  • Strong relationship-building skills including a track record of success in fostering collaboration and strengthening partnerships;
  • An approachable, collaborative and transparent leadership style;
  • An understanding of border/bi-national communities and immigrant populations, and sensitivity to the unique needs of San Diego’s Latinx community;
  • A deep commitment to the core values of intersectionality and demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities;
  • Some fluency in Spanish, bilingual preferred.


Our client is offering a competitive compensation package for this position with a comprehensive benefits package including medical, dental, vision, life and AD&D insurance, as well as flexible spending, supplemental insurance and a 401(k) retirement plan.


For 45 years, the San Diego LGBT Community Center has served as a place of refuge, a site for celebration, mourning and protest, and a provider of essential social services and enrichment programs to a broadly diverse community. The successful candidate will continue The Center’s tradition of meeting the needs of the community’s most marginalized and at-risk members and advocating for racial, social, gender and economic justice for all.

This is an exceptional opportunity for an experienced and entrepreneurial leader to strengthen and grow one of the country’s oldest and largest LBGT community centers. The new CEO will fortify the nexus of a geographically, culturally and socio-economically expansive city. At a critical historical moment, the CEO of the San Diego LGBT Community Center will increase the impact of and shape the future of a vital community resource.


The San Diego LGBT Community Center’s administrative offices are located in the Hillcrest community at 3909 Centre Street San Diego, CA 92103. San Diego location is a requirement of this position.

Deadline for Applications: January 1, 2018


Please submit a brief cover letter and résumé as attachments via e-mail to:

Joseph McCormack, Managing Partner
Michelle Kristel, Partner
McCormack + Kristel
1775 E. Palm Canyon Drive, Suite 110-202
Palm Springs, CA 92264
Tel  323.549.9200
Fax 323.549.9222

All inquiries or referrals will be held in strict confidence.

Please note that your education, dates of employment, compensation and other information provided will be verified prior to employment.

McCormack + Kristel works only with equal opportunity employers.  People of color, people with disabilities and people of diverse sexual orientations, gender expressions and identities are encouraged to apply.

McCormack + Kristel Recruits Leaders for Impact Organizations

Media Contact:  O’Bayley Communications – Tim O’Bayley 760/778-3525 • or McCormack & Kristel – Joseph McCormack 323/549-9200 •

McCormack + Kristel Recruits Leaders for Impact Organizations
Pioneering Executive Recruitment Firm Specializes in Placing Executives at Key LGBTQ Organizations Nationwide

PALM SPRINGS – October 3, 2017:  Continuing its 24-year record of successful executive placements, McCormack+Kristel recently recruited new chief executives for PFLAG National and New York’s Bailey House, and launched a CEO search for The San Diego LGBT Community Center.

PFLAG National recently appointed Dr. Jaime Grant as their new Executive Director. Founded in 1972, PFLAG has nearly 400 chapters and more than 200,000 members and is the nation’s largest family and ally organization. Grant has a three-decade-long track record of leadership in the LGBTQ and feminist movements. She previously held the position of Policy Institute Director at the National LGBTQ Task Force and is the founding executive director of the Arcus Center for Social Justice Leadership. Most recently, she served as the founder and director of the Global Trans Research and Advocacy Project.

Said Jean Hodges, PFLAG President, “Our search for a new Executive Director for PFLAG National was handled efficiently, thoroughly, and with grace by McCormack+Kristel Partner Michelle Kristel. Her excellent communication, her extensive network of contacts which enabled a large pool of qualified applicants, her sensitivity to issues of diversity, and her skill and expertise in interviewing top candidates were all critical to keeping the process moving on a well-paced timeline. Best of all was the wonderful result in hiring exactly the right person for the job.”

John Oda, the Chair of the PFLAG Search Committee added, “McCormack+Kristel was the perfect firm for our Executive Director search. Their expertise and experience was noticeable and crucial from the start to the end.”

McCormack+Kristel also announced the successful completion of the Chief Executive Officer search for New York’s Bailey House. Established in 1983, Bailey House provides supportive housing for people living with HIV and AIDS and advocates on their behalf. In addition, the program connects individuals with medical care and other health and social services. Special housing units are set aside for LGBT homeless youths, with a number of units specifically for supporting transgender youth. Daniel Tietz, the new CEO, is presently Chief Special Services Officer at NYC Human Resources Administration. He was previously the Executive Director of ACRIA, the AIDS Community Research Initiative of America, and the Deputy Executive Director of the New York Coalition for the Homeless. He is an RN by training and holds a JD degree from the New England School of Law. Bailey House Board Chair Matt Farber said, “Dan’s entrepreneurial spirit, unique combination of advocacy and nonprofit experience, and relentless approach to improving the lives of some of New York City’s most vulnerable citizens make him the perfect fit to lead Bailey House.”

The San Diego LGBT Community Center has recently retained McCormack+Kristel to assist with the search and selection process to recruit a successor for long-term Executive Director Dr. Delores Jacobs.

McCormack+Kristel brings 24 years of recruiting experience to this executive search. Founder and managing partner Joe McCormack says, “We were the first retained search firm to recruit leadership for the HIV/AIDS and LGBTQ communities, and we are the first retained search firm to embrace the transgender community as a valuable source of talent for our clients. Being a pioneer is a core value for us, not only as a business practice, but as a commitment to social justice. We are honored to support The San Diego LGBT Community Center during this important leadership transition.”

Since its founding in 1993, McCormack+Kristel has completed more than 400 searches for CEOs, board members and C-suite executives for large and small nonprofit organizations across the country. Clients have included the ACLU, the Los Angeles LGBT Center, Planned Parenthood, SAGE, the Tides Foundation, and many more.



# # #


For additional information, contact Joe McCormack, Managing Partner, McCormack+Kristel at or (323) 549-9200.

Chief Health Services Officer, Los Angeles LGBT Center


Since 1969 the Los Angeles LGBT Center has cared for, championed, and celebrated LGBT individuals and families in Los Angeles and beyond.

Today the Center’s more than 600 employees provide services for more LGBT people than any other organization in the world, offering programs, services, and global advocacy that span four broad categories: Health, Social Services and Housing, Culture and Education, Leadership and Advocacy.

As the nation’s largest and most experienced provider of LGBT medical and mental health services, the Los Angeles LGBT Center helps LGBT people lead healthier, happier lives by keeping their minds and bodies well. All services are free or low cost.

The Center is one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBT people and with a research team working to advance the care and treatment of people in the LGBT community. In 2016, there were more than 20,000 client visits to the health center.

The Center’s Department of Health and Mental Health Services includes the following programs:

HIV/AIDS Specialty Care

Since the earliest days of the epidemic, the Center has been providing leading-edge medical care for people living with HIV/AIDS. Today, 87% of the people living with HIV/AIDS in Los Angeles are gay or bisexual men and the demand for care is tremendous.

Through its Jeffrey Goodman Special Care Clinic, the Center provides a holistic approach to treatment and helps clients with all aspects of managing their life with HIV, including case management, counseling and nutrition. No organization offers a wider and more comprehensive range of services for people living with HIV. In 2016, the Jeffrey Goodman Special Care Clinic provided treatment for more than 2,800 people living with HIV/AIDS.

Primary Medical Care

The Center’s medical providers are experts at caring for lesbian, gay, bisexual and transgender people and understand the issues that disproportionately affect the LGBT community. Specialty practices include the Transgender Health Program and Audre Lorde Health Program for Lesbian and Bi Women. Clients can always talk candidly and comfortably with Center providers, knowing they’re receiving state-of-the-art care regardless of their ability to pay.

Transgender Health Program

In addition to a full range of primary care services, our warm and welcoming Transgender Health Program offers hormone therapy, including education and management, pre- and post-surgical care, and Trans-sensitive pap smears, pelvic exams and prostate exams.

Audre Lorde Lesbian Health Program

We offer the full range of primary medical care services by staff who are your partners in leading healthier and happier lives.

HIV/STD Testing and Prevention

One out of eight people who are HIV-positive and living in the U.S. don’t know it. The Center is working to lower that percentage by offering free HIV/STD testing in Hollywood and in West Hollywood. Those who test positive for any infections can quickly get access to the Center’s world-class specialty care and support services.

The Center also works in tandem with clinic staff to prevent new infections through social events popular with young gay and bisexual African-Americans and Latinos, innovative and educational digital initiatives targeting those most at risk, outreach in bars and nightclubs, and free condom distribution in venues popular with gay and bisexual men. In 2016, the Center’s testing and treatment program had nearly 32,000 client visits.

Mental Health Services

For people dealing with any issue that feels beyond their control, including depression, anxiety, and relationships issues, the Center offers counseling for individuals, couples and families. The Center also offers psychiatric care, a wide variety of specialized counseling and therapy groups, and coming out support groups. For graduate students in all of the mental health related professions the Center operates a renowned clinical training program.

Violence Prevention & Survivor Support

The Center’s renowned STOP Intimate Partner Violence Program, honored by the National Crime Prevention Council, offers individual and group counseling for people who are victims of family violence and other crimes, a court-approved program for perpetrators of family violence, and a broad array of violence prevention services.

Addiction Recovery Services

The Center offers many programs to combat substance abuse, including individual and group therapy, the convenience and anonymity of online chats with therapists, and a renowned outpatient program for those who want to stop using crystal methamphetamine and other substances. If drugs and alcohol are becoming a problem in someone’s life, or in the life of someone close to them, the Center offers affordable services to help, as well as hosting a variety of 12-step groups.


The Center’s clinical research program conducts studies and clinical trials that are focused on improving the health and well-being of LGBT communities locally and globally. This work contributes directly to scientific knowledge about the prevention, intervention and treatment of HIV and sexually transmitted infections and is funded by private industry, the U.S. Centers for Disease Control, National Institutes of Health, and others. The Center also collaborates with academic institutions such as UCLA, USC, and UCSF. The Center’s HIV research is aligned with the National HIV/AIDS Strategy, focusing on intervening at every stage of HIV infection: testing high risk populations, linking newly diagnosed people to HIV care, retaining them in care, starting them on HIV medications as soon as possible, supporting and increasing adherence to their antiretroviral medications, and ultimately reducing their HIV viral load to undetectable levels. This comprehensive approach is a complex but promising strategy for reducing “community viral load” and ultimately ending HIV/AIDS as an epidemic in the U.S.


The Center’s pharmacy staff specializes in caring for LGBT people and their health needs and are experts in HIV/AIDS treatment. Clients can count on the Center’s pharmacy staff to provide warm, personalized and prompt services, including free mail order delivery of prescriptions. In 2016, the Center’s pharmacy filled more than 158,000 prescriptions.

The Anita May Rosenstein Campus: The Los Angeles LGBT Center has raised $40 million to build the Anita May Rosenstein Campus. Scheduled to open in early 2019, the revolutionary new campus will include affordable housing for low-income seniors and beds for young adults, a Senior Services Center, a Youth Center, a commercial kitchen to feed homeless youth and seniors, retail space, and much more.

When finished, the new building will form a campus with the Center’s arts, educational and cultural facility – known as The Village at Ed Gould Plaza – and span more than one city block.  It will also become the Center’s new headquarters, facilitating a major expansion of medical services at the current headquarters in the McDonald Wright Building on Schrader Boulevard.


The Chief Health Services Officer will provide inspiring and effective leadership to the Health & Mental Health Services (HMHS) Department while administering, directing, and coordinating all activities of the department toward the fulfillment of the Center’s values, mission, strategy, and the achievement of its annual goals and objectives. Reporting to the Chief of Staff, the CHSO will lead a staff of 260, manage an $86 million-dollar annual budget, and develop strategies for enhancing services and managing growth. Core responsibilities include:


  • Serve on the Senior Management team;
  • Report to the Board of Directors and represent HMHS at Board functions;
  • Ensure the timely and effective resolution of a complex range of issues affecting clients and staff in multiple programs, divisions and departments;
  • Recruit, develop, mentor and coach staff, and inspire and motivate individual and team performance;
  • Collaborate with other Center departments to maximize services to clients and the community.

Administration and Operations 

  • In conjunction with the Center’s Finance department and program directors, plan budgets and proactively create systems to help track, identify and resolve issues affecting revenue streams and sustainability of service provision;
  • Ensure that business functions, clinical services and programs comply with statutory and regulatory standards; grant and payer requirements; audit specifications; and program reporting benchmarks;
  • Ensure necessary policies and procedures are in place to meet required standards of compliance, quality assurance and risk management in the administration of all patient services, medical treatments, and department activities.


  • Manage all aspects of federal grants including maintaining an up-to-date and thorough knowledge of operational standards and requirements for FQHC, HRSA, Ryan White, and CDC;
  • Responsible for creating new sustainable funding opportunities in support of the Center’s strategic plan.

Communications and Outreach 

  • In collaboration with the Marketing and Communications Department, and Chief Medical Officer, serve as a public media spokesperson on all health-related issues;
  • Participate in local, state and national advocacy efforts that support HIV and LGBT service organizations and community health centers;
  • Represent the Center at policy gatherings, conferences, and local political fundraising functions;
  • As a Center Ambassador, help expand the passion for the Center’s mission and grow the Center family ensuring an expansion of awareness about the Center’s programs and services to all parts of the LGBTQ community.


The Center is seeking a strategic leader to manage the growth of the Center’s world-renowned Health & Mental Health Services Department. The ideal candidate will be adept at handling the administrative challenges of a large, multi-faceted non-profit healthcare organization with numerous revenue streams. The successful candidate should have the following:

  • Ten years of progressive administrative experience in a medical, health care, and/or public health environment;
  • Direct administrative experience with FQHC’s or FQHC Look-Alikes;
  • Expert knowledge of and experience with the implementation and integration of several significant programs such as: primary health care; HIV and STI prevention and treatment services; behavioral health including substance abuse treatment; pharmaceutical services; and research;
  • Experience in contract negotiations with IPA’s and with insurance carriers;
  • Proven track record supervising, coaching, counseling, motivating, and evaluating staff;
  • Extensive experience managing multiple priorities;
  • Well-established track record in dealing with all the financial aspects of a complex healthcare organization including financial planning, budgeting, revenue cycle management, managed-care contracts and government grants;
  • Strong working knowledge of the principles of health promotion, disease prevention and overall public health.


We are seeking a seasoned healthcare professional with a passion for the Center’s work and its mission to make the world a better place for LGBT people. The Chief Health Services Officer will have:

  • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
  • Strong and confident leadership skills, including team building and interpersonal skills;
  • Excellent verbal and written communications skills;
  • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in a multicultural environment.


Our client is offering a competitive salary for this position, along with a comprehensive benefits package, including 403b, health, dental, vision, life and long-term disability.


This is a high profile opportunity for a visionary leader to develop creative solutions to serving the needs of a vibrant and diverse community. The impending move of the Center’s headquarters to the Anita May Rosenstein Campus and the dedication of the McDonald Wright Building for the exclusive use of HMHS afford unprecedented opportunities for expansion into new areas of care.

The Chief Health Services Officer will shape services that are a model for organizations across the country and around the world. At a critical historical moment, s/he will make major contributions to the growth and development of the nation’s oldest and largest organization for LGBT people. The Chief Health Services Officer will have the personal satisfaction of improving health outcomes for the most marginalized members of the LGBT community. Additionally, s/he will be an essential member of a team developing and enhancing lifesaving care and making a significant difference in the community.

The Center is an Equal Opportunity/Affirmative Action Employer.


Please submit a brief cover letter and résumé as attachments via e-mail to:

Joseph McCormack, Managing Partner
Michelle Kristel, Partner
McCormack + Kristel
1775 E. Palm Canyon Drive, Suite 110-202
Palm Springs, CA 92264
Tel  323.549.9200
Fax 323.549.9222

All inquiries or referrals will be held in strict confidence.

Please note that your education, dates of employment, compensation and other information provided will be verified prior to employment.

McCormack + Kristel works only with equal opportunity employers.  People of color, people with disabilities and people of diverse sexual orientations, gender expressions and identities are encouraged to apply.

New McCormack + Kristel Recruiting Partnership: Diversity Recruiter Adds New Nonprofit Expert to its Team

PALM SPRINGS – July 18, 2016: Joe McCormack, a pioneering and nationally recognized diversity recruiter in the nonprofit and philanthropic sectors, is announcing the formation of a new business partnership with Michelle Kristel, a former nonprofit executive and associate with the firm since 2013. The new partnership will be known as McCormack + Kristel, LLC, with offices in Palm Springs, CA and New York, NY.

Michelle Kristel is the former executive director of In The Life Media, producers of the acclaimed PBS series, In The Life. Currently, Michelle serves on the board of CenterLink, the national association of LGBT community centers; the advisory board of Quorum, an organization working to increase LGBT presence on corporate boards; and the steering committee of the Publishing Triangle, an association of authors, readers and publishing professionals.

“McCormack + Kristel will build upon our 23-year reputation for excellent service and continue to expand our national recruiting practice,” says Founder and Managing Partner Joe McCormack. “Michelle’s experience as a nonprofit leader is a great value-add for our clients. Because she has served in and managed many of the positions our clients seek to fill, Michelle has great instincts for finding talent and making successful placements.”

In 1993, in a series of firsts, McCormack & Associates, the first openly gay-owned retained search firm, was founded with the mission to recruit leadership for the nation’s burgeoning HIV/AIDS service organizations. The firm later expanded to serve LGBT movement organizations and is proud to have been the first retained search firm to embrace the transgender community as a source of talent for their clients. “Being a pioneer is a core value for us, not only as a business practice, but as a reflection of our commitment to social justice,” said McCormack.

Since its founding, the firm has completed more than 400 searches for CEO’s, board members and C-suite executives for nonprofit and philanthropic organizations across the country. Clients include amfAR, the ACLU, the California Endowment, Chicago House, Compassion & Choices, Los Angeles LGBT Center, National Minority AIDS Council, the National Breast Cancer Coalition, Planned Parenthood, the Tides Foundation, the Weingart Foundation, and scores of other public health, human service and social justice organizations.

“I am thrilled to be in partnership with Joe McCormack,” said Kristel. “Great hires make all the difference for mission-driven organizations. Having the right players in the right positions is essential to advancing strategic goals, increasing program impact and engaging donors and constituents. Together, Joe and I will continue the firm’s tradition of advancing social justice by supporting our clients to strengthen their teams and enhance their capacity.”

McCormack + Kristel will continue its strategic venture with New York-based Wesley, Brown & Bartle, one of the nation’s leading minority-owned retained search firms. The two firms have partnered as WBB+McCormack to recruit leadership and C-suite executives for Amnesty International, AIDS United, the Chicago AIDS Foundation, the New York LGBT Community Center and other high profile clients

Op-ed: What’s Wrong With Executive Recruiters?

The following article by Joe McCormack was featured on on August 22, 2013.  View the original source here.

An executive recruiter argues that education and protections are essential to combating discrimination against transgender people in the hiring process.

I met my first out transgender candidate for a corporate position 13 years ago. We had arranged to meet at a coffee shop north of Los Angeles, and I awaited our rendezvous with some trepidation. At precisely 10 a.m. a very tall and stylishly dressed woman arrived for our meeting. Ms. R, as I will call her, would not have passed easily as a woman. She had the broad shoulders and height of an athlete and a resonant voice. Before our meeting I had assumed that she would likely be a confused and unhappy person. But I found that she was confident, at peace with her decision to transition, and eager to go back to work. After an hour-long meeting — which often brought tears to my eyes as she described the struggles with her former employer, her family, and the community in which she had been a youth and civic leader — I had a new respect and admiration for her determination and courage. It was also clear that she was highly qualified for the position and deserved every consideration. I received a very important lesson about transgender people that day.

Many executive recruiters have never knowingly met a transgender person, so they have all the negative stereotypes I had as a gay man in April of 2000, and possibly more. I was once told by a trans woman that there is a deep-seated suspicion about executive search consultants like me because a great telephone interview is often followed by a personal meeting where they are suddenly disqualified, no matter how strong their credentials. Of course no recruiter who wants to stay out of court would ever tell someone that s/he is disqualified for any reason not related to the job requirements, so there is always some plausible excuse provided for eliminating the candidate.

Is this simple prejudice, or is something else at work here?

A search consultant needs to measure two things to be successful: job-related skills and degree of fit with an organization. The first set of criteria represents the science of recruiting. The second set represents the art. Fit, chemistry, and cultural compatibility are all intangibles, but essential to ensuring a successful and sustainable match. For example, a hard-driving, ruthlessly competitive candidate from a Wall Street investment banking firm would probably be a poor fit for a children’s burn center. While that may seem like an extreme example, I think you can see my point.

What is wrong with many executive recruiters is that they are uneducated about transgender issues, and, as gatekeepers, they often make assumptions about whether a transgender candidate is a good fit for their client. Yes, prejudice is a factor, but a lack of awareness about their client’s human resources policies regarding transgender employees is an even bigger one. In the briefing process between the hiring authority and the recruiter to define the requirements for the position and the characteristics needed in a successful candidate, it rarely comes up. When diversity is discussed it’s almost always in reference to gender, race, or ethnicity. Sexual orientation is seldom at top of mind, even if the company is gay-friendly, let alone gender expression or gender identity.

How do we address this? First, we have to educate and train every recruiter about the transgender talent pool as a valuable resource for their searches. Thirty years ago, the mere hint that a candidate could be gay or lesbian was often enough to eliminate them from the hiring process. Today, even the largest search firms have some openly gay search consultants. In 10 years or even sooner, we may have openly transgender search consultants as well, but until then, we have some work to do. Participation at panel discussions and training sessions for members of the Association of Executive Search Consultants, the National Association of Executive Recruiters, and the International Association of Corporate and Professional Recruiters would be good places to start. Second, as a community, we need to ensure that corporate human resources departments include gender expression and gender identity as a protected characteristic on every position description they write and that they make it clear to the recruiters they hire that this is never a reason for disqualifying an otherwise excellent candidate.

Like the LGB community of 30 years ago, the transgender community is beginning to come out of the professional closet and demand its place at the table. The more visible the transgender community becomes, the more acceptance that transgender professionals will have in the workplace, and so on in a virtuous circle. It’s difficult for most fair-minded people to stereotype or dislike people they work alongside every day, especially if they are good team members and skilled at their jobs. As a recruiter I’ve found that transgender candidates are often overachievers, and they are certainly determined or they would never have undertaken their difficult and sometimes painful personal journeys.

JOE McCORMACK is the managing partner of McCormack+Kristel, the first openly gay executive search firm, established in 1993. He is also one of the cofounders of the Association of Transgender Professionals.