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PFLAG, Executive Director


Founded in 1973 after the simple act of a mother publicly supporting her gay son, PFLAG is the nation’s largest family and ally organization.  Uniting people who are lesbian, gay, bisexual, transgender, and queer (LGBTQ) with families, friends, and allies, PFLAG is committed to advancing equality through its mission of support, education, and advocacy.  PFLAG has 400 Chapters and 200,000 supporters crossing generations of American families in major urban centers, small cities, and rural areas in 49 states, and the District of Columbia and Puerto Rico.  This vast grassroots network is cultivated, resourced, and serviced by PFLAG National, located in Washington, D.C., the National Board of Directors and 13 volunteer Regional Directors. The 2018 operating budget is $2.6 million.

PFLAG’s mission is to build on a foundation of loving families united with LGBTQ people and allies who support one another, and to educate ourselves and our communities to speak up as advocates until all hearts and minds respect, value and affirm LGBTQ people.


Reporting to the Board of Directors, comprised of highly committed people who are passionate about the PFLAG mission, and highly engaged in Board governance. the Executive Director (ED) will be responsible for setting PFLAG’s program priorities and operationalizing its strategic plan, providing direct operational and staff support. This will include embracing a small committed staff including union employees, those who work remotely and some who travel extensively.

The ED will be the lead fundraiser and primary spokesperson for the organization. She/he/they will enhance programs to support PFLAG’s existing members and reach allies beyond its chapter network.  PFLAG is headquartered in Washington, D.C.  This position will be based there.

This is an extraordinary opportunity for a visionary leader to leverage the power of a national grassroots network of passionate volunteers and fierce allies to advance equality for all through support, education and advocacy.  The successful candidate will focus priorities, refine programs, and build resources to lead this iconic organization to its next phase of growth and impact.  At a critical time in history, PFLAG’s new Executive Director will lead a national movement working to ensure that all families with LGBTQ people, LGBTQ people and allies are valued by society and take pride in themselves and their families.


PFLAG is seeking an Executive Director who is servant leader with exceptional interpersonal skills.  That person (they) will believe that LGBTQ individuals, family members and allies are stronger together.  They will be responsible for raising funds and ensuring PFLAG’s impact and sustainability.  PFLAG is seeking an experienced executive with exceptional fund development and administrative skills.  They will embracethe complexities of leading a decentralized organization with a volunteer chapter-based network.

The ideal candidate will have:  

Personal Characteristics and Abilities

Familiarity and understanding of the PFLAG mission, vision and strategy of working with people starting from “where they are;”
Culturally proficient with the LGBTQ community; a relationship with PFLAG is preferred;
An approachable and transparent leadership style;
A commitment to supporting PFLAG’s grassroots movement of passionate volunteers;
Strong interpersonal, relationship building, communication and listening skills;
Understanding of and ability to embrace cultural, racial, generational and ethnic diversity;
Generosity of spirit and sense of humor, including healing, lifting up, and encouraging staff;
Familiarity with and ability to embrace the Servant Leadership model as an important part of PFLAG culture; being able to model from the top through to the chapter network;
Familiarity working in a dynamic work environment that includes employees working remotely, teleworking, and traveling regularly;
Willingness to travel frequently.

Professional Requirements

Bachelor’s degree required.  Advanced degree in related field helpful (i.e., M.P.H., M.P.A., M.B.A., J.D.);
Demonstrated record of executive leadership experience with a nonprofit organization;
A track record of success cultivating, stewarding and soliciting corporate, foundation and individual gifts;
Understanding of nonprofit board governance and experience working with a nonprofit board of directors;
Experience with nonprofit finance including overseeing financial management, nonprofit filing requirements, financial systems, managing budgets, cash flow, P&Ls, and audits;
A track record of success in fostering collaboration and strengthening networks;
Exceptional written and verbal communication skills, including the ability to effectively represent the organization across all media;
Experience with or exposure to Google G Suite, Salesforce, Microsoft Office Suite (e.g. Excel, Word, PPT)



Create fundraising strategy that ensures long-term, sustainable sources of income and support staff in reaching targets;
Maintain corporate and individual donor relationships as well as any existing agreements with funders;
Work closely with the Board of Directors to identify, solicit and acquire new sources of funding, and encourage board giving;
Act as the organization’s primary spokesperson at events, with major donors, and with influencers in corporations and private foundations.

Financial Management and Administration

Develop the annual budget, ensuring the allocation of resources in accordance with the strategic roadmap;
Oversee fiscal management of the organization’s resources, establishing proper accounting and controls, and ensuring legal and fiduciary compliance;
Working with a financial official, develop informative, timely and accessible reports, including dashboards and other tools for detailing and anticipating financial positions, and tracking program outcomes;
Motivate and support experienced staff to advance the organization’s mission;
Oversee and strengthen the organizational systems and structures to support and sustain growth.

Strategy and Vision

Engage the Board, staff, and external stakeholders as appropriate to implement the organization’s strategic roadmap,  rooted in support, education, and advocacy;
Empower a nationwide network of local chapters whose volunteer leadership activates people who are LGBTQ, families and allies to fulfill their support, education and advocacy priorities of their communities;
Analyze PFLAG’s programs through the lens of trends, competitive landscape, and core competencies
Build partnerships with peer organizations that support PFLAG’s mission and vision in order to maximize impact.

Board Relations

Develop a good working relationship with the Board President, through weekly meetings;
Maintain open, transparent and candid communications;
Provide a strong staff communication link to the Executive Committee and the Board, raising any board-worthy issues, recommendations, or decisions in a timely manner;
Engage the Board of Directors to achieve the goals of the strategic roadmap;
Support the Board of Directors to evaluate and refine the organization’s bylaws and governance policies;
Participate as an active member of the Board’s working committees and in the Board recruitment and training process.


Our client is offering a competitive compensation package for this position with a comprehensive benefits package that includes fully paid medical, dental, vision, life, short and long term disability, 403(b) with employer match, and four weeks’ vacation. Basic relocation expenses may be considered for the exceptional individual they are seeking.


Please submit a brief cover letter and résumé as attachments via e-mail to:

Joseph A. McCormack, Partner
1775 E. Palm Canyon Drive, Suite 110-202
Palm Springs, CA 92264
Tel 323 549-9200
Fax 323 549-9222

All inquiries or referrals will be held in strict confidence.

Please note that your education, dates of employment, compensation and other information provided would be verified prior to employment.

McCormack+Kristel works only with equal opportunity employers.  People of color, people with disabilities and people of diverse sexual orientations, gender expressions and identities are encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.